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FAQ

  • CAN I USE MY OWN DOMAIN NAME WITH MY NEW WEBSITE?

    Yes. We will help configure your domain settings to point it to your new website. If you don’t already have a domain name, we can help you purchase one for your new site. We can help you navigate the process step by step.



  • DOES MY NEW WEBSITE INCLUDE A WEB HOSTING PACKAGE?

    Yes. All websites are hosted on Keep Simple's platform so we can take care of all software updates seamlessly and offer auto-renewing SSL certificates so you never need to worry about your website breaking or getting hacked. Our care package also keeps your website update with the most cutting-edge technology, so your website is always running with the latest and greatest tools. Package includes: Hosting, SSL certificate, website maintenance and security, website backups, updates to keep the site google optimized, 1/2 hour of work/edits to the website a month.  

  • CAN YOU SET UP EMAIL ACCOUNTS?

    YES, for an additional monthly fee we can set up email accounts with your domain. Let us know what accounts you need and we take care of the rest. Email can be accessed through a web mail interface or wide variety of email clients.

  • HOW LONG DOES IT TAKE TO GET MY WEBSITE?

    Most of our client’s websites are launched in 6 - 12 weeks. This can vary depending on how fast we can gather content, receive feedback and design approvals and the business goals of your pilates studio.

  • DO YOU OFFER REFUNDS?

    We offer a partial refund on website project fees should you decide to cancel your website project before your new website is launched. Details on our refund policy can be found here.

  • WHAT IS YOUR CANCELLATION POLICY?

    There are no long term webhosting contracts to sign! You simply pay your webhosting fees month to month and may cancel at anytime with 30 days written notice sent to us via email. If you pay annually, there is no refund. Details on our cancellation policy can be found here.

WANT TO DISCUSS YOUR NEW WEBSITE?

We're ready to help you attract new clients, retain your current clients, and sell your services.
BOOK A DISCOVERY CALL
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